Luxury Gifts By Velvet Rose

FREQUENTLY ASKED QUESTIONS

What colour Roses do you offer?

REAL PRESERVED ROSE COLOUR OPTIONS

Preserved Roses Colours


ARTIFICIAL ROSE COLOUR OPTIONS

Artificial Roses Colours

Do you cater for special events?

Of course, get in touch with us via our Contact Form with your specifications of quantity, box size and rose colour for an accurate quote.

What are eternity / preserved roses?

Thanks to revolutionary technology we are able to offer you these amazing Luxury One Year Preserved Roses. These unique luxury preserved roses have a fresh look and natural soft touch – they will last for up to 3 years!

Produced using eco-friendly preservatives and colourants our preserved roses don’t require cold storage and are ideal for weddings, corporate events, interior design & luxury gifts.

How do I take care of preserved roses?

1. KEEP PRESERVED ROSES INDOORS
There are different elements outdoors that may decrease the long-lasting life of preserved roses. These are dust, humidity, wind, temperature changes, and even curious animals that may want to play with your preserved roses. That’s why your best choice when taking care of an arrangement of preserved roses is to keep it indoors.

2. KEEP PRESERVED ROSES IN A COOL, DRY PLACE
There are certain places in a house that trap humidity and hit more than others, like the kitchen. Among them are definitely not the right places for preserved roses. Excess of humidity and hit decrease the life of any natural flower, no matter if this is fresh or preserved. Since preserved roses are a compound of organic elements, you need to avoid exposing them to environments that accelerate their degradation.

3. DO NOT EXPOSE PRESERVED ROSES DIRECTLY TO SUNLIGHT
With the help of innovative technology, preserved roses are re-colorized during the process of preservation, after absorbing a special liquid that little by little replaces their sap and water. So, take into account that extended exposure to direct sunlight may result in colour loss in preserved roses.

4. AVOID ANY CONTACT OF PRESERVED ROSES WITH WATER
Despite preserved roses look and feel exactly like recently cut fresh roses, they cannot be exposed to water in any form since they may lose the properties that make them last for a long time. This means, you don’t need to replace the water in a vase every now and then to keep your preserved roses looking great.

5. AVOID CRUSHING, PRESSING OR FOLDING PETALS.
Don’t forget that preserved roses are still natural flowers and some of the considerations you apply when taking care of fresh flowers apply to preserved roses as well. If someone crush, press of fold the petals of a preserved rose, this will lose its beauty and even may break, as it would happen with the petals of any fresh flower.

6. USE A DRY, COOL AIR STREAM FOR CLEANING
The last but not least tip for taking care of preserved roses is to keep it clean. Preserved roses can last up to 3 years and inevitably will retain some dust. The best way to clean an arrangement of preserved roses is to use a dry, cool air stream every month.

What are faux roses?

Faux roses are so amazingly realistic, your visitors will never know they’re not the real deal! Ultra-soft feel wrinkle, waterproof, durable and resistant to fading. Handmade, petals can be restored after being squeezed.

How do I take care of faux roses?

Faux roses can last forever, and you can ensure that they preserve their look by placing them out of direct sunlight. Please handle your faux roses with care and do not place anything on top of it, as it can damage the rose’s shape.

Below are some of the best examples of how to clean your faux roses:

1). Dust your flowers weekly. Move in light back-and-forth motions over the areas where dust commonly accumulates. Weekly dustings will remove a little dust and keep your flowers cleaner between deep cleanings.[1] As an alternative to a feather duster, you could use:

  • A microfiber cloth.
  • A hair dryer set to a low heat.
  • A vacuum cleaner with an old stocking secured over the hose by a rubber band. If possible, set the vacuum cleaner to its lowest setting.

2). Use a silk flower cleaning spray. Mist the flowers lightly. No wiping is required. You can buy the spray at major department stores like Target.

  • Cleaning sprays can be quite effective, but they are generally very expensive.

3). Shake the flowers in a bag of salt. Place the flowers in a plastic resealable bag along with a few spoonfuls of coarse salt. Shake the bag gently for one minute. The grains of salt will act as mild abrasives, gently loosening dust and grime. When you’re done, remove the flowers from the bag and shake off the remaining salt.

  • As an alternative to salt, you could use two to three tablespoons of cornmeal. Follow the same directions for the salt method.

4). Spray a mixture of vinegar and water. If you think your flowers can safely withstand a little moisture, fill a spray bottle with equal parts water and distilled vinegar. Mist the flowers very lightly with the mixture and allow them to air dry. You may want to place a towel under the flowers to absorb any drips.

5). Use soap and water. Fill your sink with room temperature water and add a few drops of dish soap. Gently swish each flower around in the water, rubbing lightly to remove any stubborn grime. Immediately take the flower out of the water and blot the entire piece dry with a clean towel.

  • Use caution when drying the flowers, as the towel can loosen individual parts of each flower.
  • Don’t soak your flowers if they’re hand wrapped. Soaking erodes the glue and weakens the floral tape.

What are your delivery charges

Please refer to our Delivery page, for further details: https://rosebox.co.uk/delivery

How can I track my order

Please refer to our Order tracking page, for further details:
https://rosebox.co.uk/order-tracking

Do you offer international shipping?

Yes we offer international shipping to Europe. For full details on delivery charges to Europe, please read our delivery page.

Does international shipping include custom charges?

The price you pay does not include customs charges as these are not known at the time the order is placed.

The decision is made by the relevant authorities in the delivery country who will contact you if there are any charges to be paid.

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